Track your order
Every order we dispatch is sent as a tracked parcel. Your tracking number is in the shipping confirmation email we send as soon as your parcel leaves our warehouse.
Enter that tracking number on the carrier’s website. Not sure which carrier to use? Your shipping confirmation email names it — or email us at support@greenfoodsimport.shop with your order number and we will look it up for you.
Track with your carrier
- Royal Mail — most UK deliveries
www.royalmail.com/track-your-item - Evri — UK deliveries
www.evri.com/track/ - DPD — UK and Europe
www.dpd.com/tracking/ - UPS — international deliveries
www.ups.com/track
Parcel not moving, or not arrived?
Tracking can take up to 24 hours to show its first scan after dispatch. If your parcel has not moved for more than 3 working days, or it is past the estimate on our shipping & delivery page, contact us and we will open a trace with the carrier.
- Email: support@greenfoodsimport.shop
- Please include your order number and the delivery postcode.