Privacy policy
Northbridge Retail Solutions Ltd only collects personal data where it is relevant to us, and only where it is relevant to your activity with us.
When collecting, processing and using your personal data we always comply with all relevant legal provisions. We store your personal data only for as long as we are either legally obliged to do so, or for as long as it is relevant to the purpose for which it was collected.
Data we collect
If you want to buy and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to provide our services. We may use cookies to keep track of the contents of your basket while you use our webshop.
We may collect information such as name, email address, postal address, delivery address (if it differs from the postal address), phone number and payment information.
We collect and process your personal data when you do the following:
- Visit our website
- Create an account
- Place an order
- Sign up for our newsletter
- Contact our customer service
Data controller
The data controller for the collection, processing and use of your personal data on this website is:
Northbridge Retail Solutions Ltd
42 Kingsway
London, WC2B 6EX
United Kingdom
Email: support@greenfoodsimport.shop
Purpose and legal basis
We collect your ordinary contact details, such as name and address, so that we can deliver the product or service you have bought from us. We collect your email address so that we can send you an order confirmation and a delivery confirmation.
Your information (except your email address, where you have consented to processing it in order to receive offers) will be deleted after you have received your goods or service.
Other recipients of personal data
We do not sell your personal data to third parties, and we do not transfer your personal data to third countries without an appropriate safeguard in place.
Our website is hosted by Hostinger, which acts as our data processor. All personal data you provide on our website is stored in Hostinger’s data centres.
We use external companies as suppliers in order to deliver our services as well as possible. These external suppliers are data processors and in certain cases process personal data in connection with their delivery of services to us. Our data processors process personal data only in accordance with our instructions and in compliance with the legal requirements for data processors.
We have entered into data processing agreements with our data processors, which is our guarantee that they comply with the applicable rules on the protection of your personal data.
Your rights
As a data subject you have a number of rights which we must always be able to fulfil. You have the right to request the following from us:
- Access to, and rectification of, your personal data
- Erasure of personal data
- Restriction of processing
- Data portability
You also have the right to object to the processing of your personal data, and the right to lodge a complaint with a data protection authority.
If you no longer want us to process your personal data, or you want us to restrict the processing of your personal data, you can also send us a request to that effect at support@greenfoodsimport.shop.